Privacy Policy

Our website is committed to protecting your privacy and ensuring the security of any personal information that you provide to us. This Privacy Policy explains how PT Samudera Indonesia Tbk. and its affiliated companies process and control your Personal Data, what information we collect, how we use it, and what steps we take to protect it.

Information Collection and Use

Protecting the Personal Data of individuals that we interact with throughout our activity, with conscious respect for the legally relevant requirements, is a commitment and a responsibility of high value and importance for PT Samudera Indonesia Tbk When engaging with us, we want you to feel secure and confident that your Personal Data is in good hands.

When you register on our website, place an order, subscribe to our newsletter, or complete a form, we collect personal information from you. The information we collect may include your name, email address, mailing address, phone number, and payment information. If the Personal Data we collect is not listed in this Privacy Policy, we will give individuals, when required by law, appropriate notice of which other Personal Data will be collected and how they will be used.

If you provide us with any Personal Data of another person, you are responsible for ensuring that such person is made aware of the information contained in this Privacy Policy and that the person has given you his/her consent for sharing the information with us.

We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers that perform functions on our behalf, such as shipping, payment processing, and email marketing. These service providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Processing Activity

We might process your Personal Data for the below-listed purposes:

  • For providing you with our services and products according to the agreed terms and as per your request, hence for the purpose of allowing the commercial terms to be executed between parties and to enable you to have a good customer experience
  • For carrying through the specific transactions and bookings and for maintaining our contractual and business relationship with our customers and/or vendors, including for maintaining a routine administrative flow and a routine contractual relationship with our customers and vendors and their representatives thereto during the delivery and execution of a commercial engagement
  • Marketing communication such as facilitating our communication with you to ensure business continuity, including for providing you with the necessary information, references, and recommendations about our services and products
  • For monitoring your use of our systems to enable us to personalize your experience on our websites and web pages (including monitoring the use of our website and any apps and tools you use)
  • For improving the security and functioning of our websites, webpages, networks, and information, to ensure that you receive an excellent user experience whilst our networks and information are secure
  • For operating and managing our business operations, for ensuring the proper functioning of our business operations
  • For conducting and managing anti-corruption, anti-fraud, and anti-bribery checks, to assess and address risk management to avoid non-compliance, and setbacks of our business, and protecting of our reputation
  • Apply analytics to business operations and data to describe, predict and improve business performance within our tool and/or to provide a better user experience. Specifically, areas within analytics include descriptive analytics, predictive analytics, analytics involving individuals (i.e. clients) using Personal Data, analytics-driven by marketing, single customer view and customer journey, and talent/employee management analytics, for ensuring the proper functioning of our business operations
  • E-mail marketing our products and services to you, unless you object to such processing so that we can ensure that we can conduct and increase our business.

Data Protection

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use secure servers, firewalls, and encryption technologies to secure your information.

Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or to comply with legal requirements. Therefore, you are recommended to refer to this Privacy Policy for any changes and updates for the purposes of the processing. Please be aware that a separate Privacy Policy applies to further transaction processt. The Privacy Policy applicable to recruitment is available on Samudera Connect webpage

Contact Us

Please contact our Officer at ,if you have a general question about how PT Samudera Indonesia Tbk protects your Personal Data, if you wish to exercise your rights about your Personal Data rights, if you wish to make a complaint about PT Samudera Indonesia Tbk use of your Personal Data., is exclusively serve Data Privacy related questions and requests and does not receive nor process your complaints regarding sales, operation, and career.